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Monday, January 13, 2014

Posters of negative reviews "must be identified" judge rules


I have often wondered about reviews one finds on Yelp. When last we visited Washington DC on a short vacation,  I was checking out reviews of restaurants near the hotel we were staying in and one place in particular had terrible reviews.  In spite of that, we took a chance and dined in the place, which incidentally had hardly any customers,  and it become our favorite place to go to for dinner or a take-out throughout our stay. The food was that good and the prices were reasonable too!

From BBCNews:
....Users who have posted  negative comments on the online review site Yelp must be identified, a US court has ordered.

The case involved the owner of a carpet-cleaning business who told the court bad reviews written about his company were not from real customers.
The court said anonymous users were not protected by the First Amendment, which allows free speech, if the review "is based on a false statement".

Lawyers for Yelp said they were disappointed with the ruling.
Joe Hadeed, who owns Hadeed Carpet Cleaning, which is based in Virginia, told the court seven users had left anonymous negative feedback about his business on Yelp.

His lawyers issued proceedings, demanding that Yelp reveal the names of the anonymous posters.
A court in Virginia ruled that Yelp had to comply as Mr Hadeed had provided "sufficient reason" for it to think the users might not have been customers and therefore would not be protected by freedom of speech laws.........

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